Frequently asked questions

Pick a product, choose any options and click Add to cart. Open your cart and go to checkout. You’ll get an order confirmation by email right away.

Yes, if it hasn’t shipped yet. Email support@healeny.com within 12 hours of ordering with your order number.

All payment options available to you are shown at checkout. Payments are processed securely by our payment provider, and we never store your full card details.

We ship worldwide to most countries. Countries we can ship to are shown at checkout. Orders outside the U.S. may be charged import duties or taxes by your country, which are paid by the customer.

Processing takes 1 to 2 business days. Delivery takes 5 to 14 business days in the United States and 7 to 20 business days to other countries. See our Shipping Policy.

United States: free on orders over $49, otherwise $5. Other countries: free on orders over $79, otherwise $9.99.

We email you a tracking number when your order ships. You can also use our order tracking page.

You can return unused items in original packaging within 30 days of delivery. Read the full Refund & Returns Policy.

Email support@healeny.com within 7 days of delivery with your order number and a photo. We’ll send a free replacement or a full refund.